"If your Mac’s basic user settings are malfunctioning or your mouse or keyboard is behaving strangely, it could be because of your Mac’s Parameter Random Access Memory (PRAM) or System Management Controller (SMC). "

* This is applicable ONLY to your MacBook Laptop. Not your Parsec Windows PC. 

Resetting PRAM and SMC on your MacBook Laptop may help your computer perform optimally:

• Loud, overclocking fans

• Graphics or screens looking weird

• Peripherals going wonky

• Audio popping 

• The battery is not charging or doesn't hold a charge for as long as it used to.

• Your Mac is overheating.

• The keyboard backlight is malfunctioning.

• The display flickers or doesn’t go on correctly.

• The trackpad is not functioning normally.

• It experiences other power-related issues.

PRAM Reset:

Please preform this on your MacBook Laptop.

1. Shut down your Mac and disconnect any USB devices except for wired keyboards.

2. Press the power button to turn on your Mac.

3. Immediately press and hold Option, Command, P, and R.

   

4. Hold these keys down until you hear the startup sound twice. On Macs without a startup sound, you will see the Apple logo appear and disappear twice.

5. Release the keys and let your Mac continue to start up as usual.

SMC Reset:

The SMC is only present in Intel-based Macs. In Macs with an Apple silicon processor, such as those with an M1 or M2 chip, the functions that the SMC used to perform are handled by the chip itself.

To check if you have an Intel-based MacBook: 

 Processor: 3.1 GHz Quad-Core INTEL Core i7

Please preform this on your MacBook Laptop.

1. Shut down your MacBook.

2. Press and hold the power button for 10 seconds, then let go of the button.

3. Wait a few seconds and restart your Mac.

4. If that doesn’t fix the issue, shut down your Mac again.

5. Press the right Shift key, the left Option key, and the left Control key and hold for seven seconds. Then, press and hold the power button along with the other three keys.

   

6. Keep holding down all four keys for another seven seconds. If your Mac has turned on, it will turn off again as you hold down these keys.

7. Let go of the keys and wait a few more seconds. Then, restart your Mac.