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Arch - Audio For Users
Contents “What Is Arch?” 1) Start your day by logging into Okta: 2) Open Parsec App and Authorize. 3) Log Into Arch Platform: 4) Sign Into Your Virtual Audio Computer 5) Sign into Elements 6)…
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ET-Help Users: Help Connecting / Logging Into Elements
et-help: "Hey guys, I'm unable to login to Elements" "Hello! I am unable to connect to Elements via the Elements App..any ideas?" If you are having trouble with Elements please go through these steps…
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VIS Elements Archive and Restore Workflow
table of contents Contents Structure: To Archive: To Restore: Modifying Previously Archived Folders: Structure: The top most folder "root folder" you want to archive must not contain any spaces or…
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Troubleshooting MacBook Performance with PRAM + SMC Reset
Contents Resetting PRAM and SMC on your MacBook Laptop may help your computer perform optimally: PRAM Reset: SMC Reset: "If your Mac’s basic user settings are malfunctioning or your mouse or…
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REVU Stream Viewer Adjustments
When in the RE•VU Viewer, there are a few adjustments that can be made to change the layout or adjust the stream quality. All these options are located on the toolbar on the top right of the Viewer…
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Clear Site Data or Browser Cache
Site-only Instructions Use this when you want to reset the cache of only one site instead of clearing your entire browser cache. This is useful when you have an issue that doesn't show up when you…
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FOX Help Desk
If you are unable to access your Okta account and do not have a direct contact with Entertainment Technology, please contact the FOX Helpdesk. FOX Help Desk Email - techsupport@fox.…
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Access REVU/RePro Stream as a Viewer
NOTE: This guide has screenshots from RE•VU, but they are the same as RePro Stream. Getting Started Check inbox for email from FOX RE•VU <et-help@fox.com>. When it arrives, click Accept Invitation.…
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FOX Entertainment Promo Audio Loudness Levels
Below are general guidelines for FOX Entertainment Promo Editors to follow for the best possible outcome for your audio mix presentation for Creative Review, handoff to Audio Finishing, etc.…
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FontAgent - Sync with FontAgent server
You'll want to sync regularly to keep aligned with the rest of the team. When you first open the client you will only see your system fonts, and possibly an Adobe Fonts folder.… -
FontAgent - Download/Install FontAgent Client
Download and Install the Client Download the version you need MAC / PC (files on BOX) Extract and run the installer For PC, use setup.exe file first FOX users: If prompted for an admin,…
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FontAgent - Troubleshooting / Known Issues
Accidentally deleted a server tag and need to fully sync again
I hit the little x on a server-sourced tag and now it won't come back when I try to sync.…