How-To

  • Arch - Guide For Bite

    Contents “What Is Arch?” Useful Info: 1) Start your day by logging into Okta: 2) Open Parsec App and Authorize. 3) Log Into Arch Platform: 4) Sign Into Your Virtual Computer 5) Nexis Workspace Will…

    • updated 8 days agoThu, March 27, 2025 at 6:44 PM UTC
    • 55
    • 2
    • Help Desk

  • Shutterstock, Pond5, TurboSquid, & Splash Overview

    📗 Introduction and Overview of Shutterstock Licensing at Fox In today's fast-paced media environment, having access to a vast library of creative assets is essential for driving innovation and…

    • updated 4 days agoMon, March 31, 2025 at 2:44 PM UTC
    • 17
    • Help Desk

  • Outlook - How to create rules for organizing your inbox

    Create a folder If you haven't created a subfolder you want to use, just right click on the parent folder or the Inbox and select Create new subfolder. Browser PC MAC Name the folder and click Save…

    • updated 7 mths agoFri, August 9, 2024 at 3:30 PM UTC
    • 21
    • Help Desk

  • Troubleshooting MacBook Performance with PRAM + SMC Reset

    Contents Resetting PRAM and SMC on your MacBook Laptop may help your computer perform optimally: PRAM Reset: SMC Reset: "If your Mac’s basic user settings are malfunctioning or your mouse or…

    • updated 1 yr agoFri, March 8, 2024 at 1:26 AM UTC
    • 63
    • Help Desk

  • REVU Stream Viewer Adjustments

    When in the RE•VU Viewer, there are a few adjustments that can be made to change the layout or adjust the stream quality. All these options are located on the toolbar on the top right of the Viewer…

    • updated 5 mths agoTue, October 22, 2024 at 11:06 PM UTC
    • 95
    • Help Desk

  • Outlook Calendar - Add a shared calendar with a URL

    If you are provided with an ICS link to access a calendar feed, you can import it into your Outlook through a browser. The calendar will also show up in the desktop app once imported.…

    • updated 7 mths agoFri, August 9, 2024 at 2:14 PM UTC
    • 25
    • Help Desk

  • Clear Site Data or Browser Cache

    Site-only Instructions Use this when you want to reset the cache of only one site instead of clearing your entire browser cache. This is useful when you have an issue that doesn't show up when you…

    • updated 1 yr agoThu, July 27, 2023 at 11:54 PM UTC
    • 43
    • Help Desk

  • FOX Help Desk

    If you are unable to access your Okta account and do not have a direct contact with Entertainment Technology, please contact the FOX Helpdesk. FOX Help Desk Email - techsupport@fox.…

    • updated 1 yr agoFri, July 7, 2023 at 2:36 PM UTC
    • 59
    • Help Desk

  • Access REVU/RePro Stream as a Viewer

    REVU (a.k.a. RePro Stream) is FOX Entertainment's live production viewing platform. NOTE: This guide has screenshots from RE•VU, but they are the same as RePro Stream.…

    • updated 8 mths agoSat, July 27, 2024 at 4:55 AM UTC
    • 222
    • Help Desk

  • FOX Entertainment Promo Audio Loudness Levels

    Below are general guidelines for FOX Entertainment Promo Editors to follow for the best possible outcome for your audio mix presentation for Creative Review, handoff to Audio Finishing, etc.…

  • FontAgent - Sync with FontAgent server

    💡 You'll want to sync regularly to keep aligned with the rest of the team. When you first open the client you will only see your system fonts, and possibly an Adobe Fonts folder.…

    • updated 1 yr agoFri, July 28, 2023 at 4:17 PM UTC
    • 76
    • Help Desk

  • FontAgent - Download/Install FontAgent Client

    Download and Install the Client Download the version you need MAC / PC (files on BOX) Extract and run the installer For PC, use setup.exe file first FOX users: If prompted for an admin,…

    • updated 1 yr agoTue, August 1, 2023 at 8:44 PM UTC
    • 95
    • Help Desk

  • FontAgent - Troubleshooting / Known Issues

    Accidentally deleted a server tag and need to fully sync again ⁉️ I hit the little x on a server-sourced tag and now it won't come back when I try to sync.…

    • updated 7 mths agoWed, August 21, 2024 at 10:21 PM UTC
    • 127
    • Help Desk

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